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Being assertive means expressing your point of view and communicating honestly with others. But telling others how you feel and trying to work out a compromise shows respect for both yourself and others. This is false. Just because you express your opinions and your preferences does not mean that other people are forced to go along with you.

If you express yourself assertively not aggressively then you make room for others. You can also be assertive on behalf of someone else e. I would like Susan to choose the restaurant this week. Being passive means always agreeing with others, always allowing them to get their own way, giving into their wishes, and making no demands or requests of your own.

Behaving this way is no guarantee that others will like or admire you. Much of the time, however, other people will be interested in what you think.

2. Excessive connectivity

Think how you would feel if everyone always agreed with you. A central part of being assertive is setting and keeping personal boundaries. This is difficult for many people. But other people cannot possibly know how busy you are, how much you dislike a particular task, or what other plans you have already made unless you tell them. Below are links corresponding to the three areas of communication just outlined.

6 Areas Where Leaders Need Improvement

In each section you will find information described in two important steps that can help you get started in identifying your specific difficulties, and improving your communication skills to help you begin building successful and meaningful social relationships. For more information on overcoming social anxiety, effective communication, and increasing assertiveness, see:. View All Articles Main content Effective Communication — Improving your Social Skills Building good relationships with other people can greatly reduce stress and anxiety in your life.

Why Are Communication Skills Important? Non-Verbal Communication A large part of what we communicate to each other is nonverbal. However, your body language and tone of voice does communicate powerful messages to others about your: Emotional state e. Conversation Skills One of the biggest challenges for someone with social anxiety is starting conversations and keeping them going. Barriers to Behaving Assertively — Myths about Assertiveness Myth 1: Assertiveness means getting your own way all the time This is not true.

Myth 2: Being assertive means being selfish This is false. Myth 3: Passivity is the way to be loved This is false. Myth 5: I have to do everything I am asked to do False. Non-Verbal Communication Conversation Skills Assertiveness Recommended Readings For more information on overcoming social anxiety, effective communication, and increasing assertiveness, see: Antony, M.

Intimate Connections. Messages: The Communication Skills Book.

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Oakland, CA: New Harbinger. Share Share. Tags Effective Communication. Adults View all anxiety related disorders. View all articles.

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Some employees may not understand what and who their poor performance negatively affects. If they don't realize the consequences of their actions, they may not understand why it's so important to stop doing them. Poor performance often affects co-workers, the company's reputation and success, customers and the products or services the employee is responsible for. Suppose you're a general manager for a restaurant. One of your cooks struggles with getting food out in a timely manner.

Explain to him that slow service negatively affects the servers, as unhappy customers may tip less. If the servers offer a portion of their tips to the cooks, that means less money in his pocket at the end of the night.

Telling an employee he needs to up his game without helping him do so is akin to telling someone to backstroke across a pool when the person doesn't know how to swim. You're probably not going to see great results because you're just issuing a directive rather than illustrating how to succeed.


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Find out why the employee thinks his performance is sub-par. Ask him if he can think of a few ways to improve his performance, and then chime in with ideas of your own, keeping his concerns in mind. At the end of the meeting, you want the employee to walk out of your office with a plan to better his performance. Located in Pittsburgh, Chris Miksen has been writing instructional articles on a wide range of topics for online publications since He currently owns and operates a vending business.

Miksen has written a variety of technical and business articles throughout his writing career.

1. Lack of trust in employees

He studied journalism at the Community College of Allegheny County. Market Research Video of the Day. Brought to you by Sapling. About the Author. Miksen, Chris. Note: Depending on which text editor you're pasting into, you might have to add the italics to the site name. Food Preparation How to Deal With Nasty Coworkers.